The Watch Customer Experience in Bienne: Small Things Make a Big Difference
As you may know if you’ve been here before, I love buying pre-owned watches. The variety, the serendipity, and the story behind each piece are a lot more
Zooming in on the Captivating Horage Lensman 2
While my sister Jeanne is a photographer, I really know very little, actually close to nothing, about photography. The pictures I take for this blog hopefully get the
Starting Tomorrow, the Streets of Bienne Will Host the Arty Show with a Special Watch-Related Guest
As of Wednesday October 4th, the streets of Bienne will feel like a giant art gallery. Covering a lovely path from the train station to the old town,
The Good Vibes at the Swatch Boutique in Bienne
The Swatch HQ boutique in Bienne is officially a Drive-Thru. You can come with your car, order via an intercom and collect your watch at the window a
Interview: Marc Montagne, Author of “Invest in Watches: the Art of Watch Collecting”
While Marc Montagne has become a close friend over the years, I am first and foremost a fan of his (although please don’t tell him). We met in
MoonSwatch: What Was Wrong with My Perfect Experience Queuing for a Neptune Moonshine and How to Fix It
After having fully embraced and waited in line for the original MoonSwatch release, I thought I was done. Too much hype, too many people wanting and wearing it
A Brief Introduction to the Federation of the Swiss Watch Industry
The trade organization that regulates Swiss Made-ness and preserves the interests of its member brands across the globe is located in Bienne, a 2 minute walk from the
Sometimes, It Feels Wrong to Publicize Bienne
Made in Bienne stemmed from a mix of candid enthusiasm and a sense of injustice. Injustice because when you talk to watch people around the globe, how many
One Watch at a Time, Bienne Secretly Shines Around the World
What do Martin Luther King, JFK, the Dalai Lama, Meryl Streep and Neil Armstrong have in common? They notoriously spent some of the most important moments in their
Dear Watch Brands: Please Bring Back the Solid Caseback
This year has seen Rolex release several open caseback watches, while Omega, earlier this week, celebrated the 75th anniversary of the Semaster with a collection of closed caseback
At the Source: the One and Only Omega Boutique in Bienne
Friendly, relaxed and fun are usually not words associated with a luxury watch retail environment. Yet, they immediately come to mind whenever I step into the Omega headquarters
Watch Hunting: A Perpetual Quest
Earlier this week I polled on Instagram about what should be the next blog post and, by a very short margin, “Thoughts on watch hunting (why it never